Communicating with the home

As a school, we are committed to improve our communication with you as parents/guardians. During the academic year 2016/17 we introduced a new service called – ‘School Gateway’ in order to facilitate this improvement. This means that we can share information with you more efficiently via email, text and smartphone app.

If you’re new to Ysgol Glan Clwyd all you need to activate your School Gateway account is your email address and mobile number. You then need to:


  • Download School Gateway app:

If you have a smartphone, please download School Gateway from your app store (Android and iPhone). The app shows the same information as the website PLUS you can message the school for FREE.


  • Visit the website – and click on ‘New User’. You will receive a text message with a PIN number. Use this PIN number to log into School Gateway.

In order for this system to work effectively, you will need to check that the Priority 1 contact details for your child, listed below, are correct.  If you are experiencing difficulty logging in to ‘School Gateway’, it may be because this information is incorrect, therefore it is imperative that this check is undertaken.

The emails and text messages will be sent to the Priority 1 contact only, therefore please ensure that the information that we hold is accessible at all times.


We advise that you place the following email address:, in your email contacts as failure to do this might result in the email being bounced back and marked as SPAM.

SMS Text Messages

We also advise that you save the following telephone number: 01745 472048 in your mobile phone contacts as ‘Ysgol Glan Clwyd Txt’. This will enable you to identify quickly the author of the texts.

If you encounter any difficulties please do not hesitate to contact us on